For your convenience.
Naturally.

Used to be a service, now it’s making me earn it.
Funny how convenience is just work in a nicer shirt.
No one says it’s work, though, that would spoil the little trick.
You just do a little more now while the service gets more slick.

Less to ask, less to see,
more efficient apparently.

We’ve simplified things, nice and clean.
Took out all the awkward bits, mostly human beings.
We’ve simplified things, works a treat.
You do half the service now, we call that efficiency.
We’ve simplified things, nothing left to prove.
How did you do?

Everywhere you go now, you seem to know the role.
No badge, no little welcome pack, still somehow on the payroll.
Nobody showed you anything, still you learned it quick.
Funny what becomes a skill when someone else won’t do it.

Quick and clean, nice and neat,
one more little service off its feet.

We’ve simplified things, nice and clean.
Took out all the awkward bits, mostly human beings.
We’ve simplified things, works a treat.
You do half the service now, we call that efficiency.
We’ve simplified things, nothing left to prove.
How did you do?

The desks get slightly emptier, the forms get slightly longer.
The signs say things are easier. Lovely bit of branding.
Nobody seems surprised now, that’s probably the clever part.
Take away the person, leave the process, call it smart.

Nearly done. One thing more.
Tell us how you found the service you performed.

We’ve simplified things, nice and clean.
Took out all the awkward bits, mostly human beings.
We’ve simplified things, works a treat.
You do half the service now, we call that efficiency.
We’ve simplified things, nothing left to prove.
Everything went brilliantly.
How did you do?
Please rate yourself from one to ten.